CONTACT INFORMATION

Last updated: August 12, 2026

Our HomeGuard support team is available to assist with orders, products, shipping, returns, damaged-product claims, and general inquiries.

Customer Support

Email
Support@homeguardlabs.com

Website
www.homeguardlabs.com

Order Support

When contacting us regarding an existing order, please include:

  • Your full name
  • Order number
  • Email address used during checkout
  • A brief description of your question or issue

Damaged or Defective Products

If you are contacting us about a damaged, defective, incorrect, or incomplete product, please include clear photographs or video showing the issue and photographs of the packaging and shipping label where relevant.

Returns

Returns require prior authorization. Please contact our support team before mailing merchandise.

Do not mail returns to our business mailing address.
Approved returns will receive the correct return destination and instructions directly from our support team.

Response Times

We aim to respond to customer inquiries as quickly as reasonably possible during normal business operations.

Business information
Homeguardlabs
5830 E 2nd St, Ste 7000
Casper, WY 82609
United States

Business mailing address only. This location is not a customer return facility.