PRIVACY POLICY

Last updated: August 12, 2026

HomeGuard respects your privacy. This Privacy Policy explains generally how Homeguardlabs collects, uses, shares, and protects information when you visit www.homeguardlabs.com, place an order, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with our store, we may collect information including:

• Name
• Email address
• Telephone number
• Billing and shipping address
• Order and transaction information
• Device and browser information
• IP address
• Website activity and interaction data
• Customer support communications

How We Use Information

We may use information to:

• Process and fulfill orders
• Provide shipping and tracking information
• Provide customer support
• Process returns and refunds
• Prevent fraud and unauthorized transactions
• Improve our website and customer experience
• Measure advertising and marketing performance
• Send marketing communications where permitted
• Comply with applicable legal obligations

Payment Information

Payments may be processed by third-party payment providers. HomeGuard does not necessarily receive or store complete payment-card information. Payment providers process transaction information according to their own privacy and security practices.

Cookies & Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the store, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising.

Where required, customers may be provided with choices regarding non-essential cookies through our cookie and privacy controls.

Service Providers

We may share information with companies that help operate our business, including ecommerce platforms, payment processors, shipping providers, customer-support systems, analytics providers, advertising platforms, fraud-prevention providers, and other service providers.

Advertising & Analytics

We may use advertising and analytics services to understand how customers interact with our website, measure advertising effectiveness, and provide more relevant advertising where permitted.

Fraud Prevention

Information may be processed or shared where reasonably necessary to detect, investigate, prevent, or respond to suspected fraud, unauthorized transactions, abuse, payment disputes, or security incidents.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain transaction and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.

Your Privacy Rights

Depending on where you live, you may have rights relating to access, correction, deletion, restriction, objection, or other processing of your personal information. Certain rights may be subject to legal exceptions.

Privacy requests can be submitted to Support@homeguardlabs.com.

Security

We use reasonable administrative and technical measures intended to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal obligations.

Contact

HomeGuard
Operated by Homeguardlabs
Support@homeguardlabs.com
www.homeguardlabs.com